End User Self Service Portal
- Knowledge Base and Service Catalog
- End users can view current bulletins and search the knowledge base for a solution or answer to their question before submitting a ticket.
- Summary of Open Tickets and Tasks
- Users can easily view any of their tickets or tasks that are still open.
- Create Tickets from the Service Catalog
- Users can quickly create tickets using the Service Catalog to ensure consistent and accurately categorized tickets are sent to your Service Desk.